Edit User

You can edit a user First Name, Last Name, Phone Number, Role, Company, and Customer.

To edit a user, follow these steps:

Select Users.
Find the user.
In the Actions column, click Edit User . The Edit User page appears.
User ID
The user ID appears at the top of the page. Check to make sure you are editing the correct user.
Change the user information, and then click Update.

The user is edited.

Error Messages

Can't edit higher role users: This message means that user you are attempting to edit is assigned to an administrative role with higher privileges than your own role. For example, if your role is Customer Admin, then you cannot edit a user with the Company Admin role because Company Admin has higher privilege than Customer Admin.

Last modified: 03 April 2025