Add User
You can add a user to Hub. The user is assigned an ID, and user details appear in the Manger Users table.
Add user
Select Users.
Click Add user.
In Create User, enter the following information:
First Name.
Last Name.
Email address. An invitation email is sent to this address. The user can receive an email at this address for two-factor authentication during log in.
Phone number. The user can receive a text message at this number for two-factor authentication during log in.
Role. You can select one or more roles. Each time you select a role, it is removed from the list and added to the selection box.
If you assign multiple roles, a higher-priority role takes precedence over a lower-priority role. See Administrative role priorities
You cannot assign a role with a higher-priority than your own. For example, if your role is Customer Admin, you cannot assign an Account Admin role.
Customer. (Account Admin role required). This is the customer to which the user is assigned. If you are an Account Admin, then you can select a customer. If you are a Customer Admin, then the customer is automatically assigned to the same customer as you.
Click Create. The user is added.
Add user error messages
You might see an error message after you attempt to create a new user. Here are some common messages and their suggested resolutions.
Error | Resolution |
|---|---|
A user with the email already exists | You attempted to create a new user with an email address that already exists in the system database. Use a different email address if possible. If not, contact Intellicheck support. |