Hub Help

2025.02.20 Hub Release Notes

In this release, we added a new feature to eliminate unwanted information from the results page. We also improved how Hub determines when a user is logged out due to inactivity.

New features

  • Eliminate unwanted information.

    You can eliminate unwanted information from the results page. This is useful if your company has strict requirements regarding personally identifiable information (PII). We can make the information shown on the results page match what your company wants to see.

    For example, suppose your company wants to see only the following information:

    • Issuer

    • Issue date

    • Expiration date

    • Age

    The Cardholder Information box on the results page might look like this.

    Results with unwanted information removed

    All unwanted information is removed from Cardholder Information, even if the View PII slider is on.

    If you have questions or if you want to enable this new feature, contact Intellicheck support.

Improvements

  • Edit the inactivity timeout value.

    In Hub, a user who remains inactive is automatically logged out after a certain amount of time. We added an inactivity timeout setting for each user. The timeout value you assign to the user determines the length of time that must elapse before that user is automatically logged out due to inactivity. The default value is 10 hours. See Edit User and Logging In.

  • Reduce required fields for new company.

    On the Create Company page, required fields are reduced to include only Company Name and Netsuite ID.

  • Add User Manager role.

    We created a User Manager role for managing users. This role provides access to the Users menu with privileges to add and edit users in Hub. The User Manager role must be assigned by Intellicheck support.

Bug fixes

  • Jira NP-893 - Display MRZ label for passports in cardholder information box title

    For passports and passport cards, the cardholder information box title correctly shows "MRZ" instead of "Barcode".

  • Jira NP-910 - Obscure phone number

    The phone number is obscured on the login page.

  • Jira NP-950 - Capture barcode

    Barcode capture concludes after a successful acquisition.

Known issues

  • Jira NP-855 - Save user changes

    Changes made on the edit user page might not be saved when Department is blank.

Last modified: 03 April 2025