Desktop Help

Scan an ID

Make sure the scanner is selected. The Scanner Type appears in the Auth Session Results panel.

Selected scanner

Before you begin

  • For a barcode-only scanner, you will need the 2D barcode.

  • For an image-capture scanner, you will need the front and the back of the ID.

Procedure to scan an ID

Just scan the 2D barcode with the scanner. You do not need to click a button in Desktop to start scanning.

E-Seek M280

  • Place the front of the ID in the scanner, and then click Scan Front to capture the front of the ID.

  • Place the back of the ID in the scanner, and then click Scan Back to capture the back of the ID.

E-Seek M500

  • Click Scan, and then insert the ID.

    Results appear on the page. The amount of cardholder information shown depends on your agreement with Intellicheck. See Investigate transactions.

    30 May 2025