Hub Help

Forgot Password

You can reset your password if you cannot log in.

Before you begin

  • Have a working email address or phone number to receive a text message.

  • The password reset link will expire after 5 minutes.

Reset password

To request a password reset, follow these steps:

  1. Navigate to the Hub login page.

  2. Click Forgot Password.

  3. Type your email address, and then click Send Reset Link. The email is sent.

  4. In the email, click Reset Password. A browser window opens.

  5. On the reset password page:

    • In New Password, type a new password.

    • In Confirm Password, type the same password.

  6. Click Reset Password.

The password is reset.

Reset password flow
Last modified: 03 October 2024